All I can say is WOOHOOOO!!! Amazing performance!!!!
We appreciate you leading the way!!!
Thank you,

Blanca Reynoso
Director – Home Delivery West -Innovel Solutions

Simply incredible performance Top Hat Team!
We’re thankful you are in El Paso, Q4 looks equally strong (or stronger)!
Trust you have our vote for more business in the South, you definitely made your point with that performance!!!
Nice work!

Kurt Legac,
Director, INNOVEL Solutions, Home Delivery South

I have had TopHAT in my market for the past 4 years. I am truly impressed with their success rate with our members on making sure that they are satisfied before leaving the home. Each year they have continued to drive better results for us and can be counted on in making sure that a solution is put in place in the event of a delivery issue. Learning from opportunities and improving on their successes has been a strategy that I have received for my area. I appreciate their support to our business and their ongoing effort to make my area of responsibility less difficult by taking care of our member’s one delivery at a time.

Joe Steinhofer,
INNOVEL Solutions

Our company is very selective in the home delivery providers we use. As a relatively unknown carrier to us we allowed TopHAT to provide some support teams in some markets where other providers were challenged. We were impressed with the level of service and commitment from the management team to meet our needs. We eventually awarded TopHAT some delivery locations as our dedicated provider. They continued to stay committed to our needs and have taken these locations from the bottom of our customer service rankings to Platinum levels of service. TopHAT has proven themselves as a quality provider that had been dedicated and committed to molding their service to meet and exceed our expectations.

Robb Bishop
Vice President, Delivery -HHGregg